Frequently Asked Questions

Q: Do you accept POs?

A: Yes. We only require a copy of the PO to be sent to the office via fax, mail, or email. We do not accept PO #'s online.

Q: How long is your standard turnaround time?

A: As long as nothing is backordered and depending on your location, you can expect your shipment approximately 7-14 business days from the date we receive your PO/online order.

Q: Do I include shipping in my PO?

A: Yes, please. The price of shipping is not factored into our product cost. View Shipping Rates

Q: Are you a Sole Source Provider?

A: Yes, we are the sole source for all of our products. Please see link for our most current sole source affidavit. View Sole Source

Q: Is there a minimum quantity to purchase your consumable books?

A: Yes. For any of our book titles (Math Essentials, Motivation Math, Motivation Reading, Vocabulary Adventure, or Writing Round-Up), the purchase minimum is 10 per level per language. Once you meet your 10 in the level/language desired, you can order any additional quantity of that specific level/language. Spanish and English versions cannot be combined to meet your 10 per level.

Q: What is the meaning of the lettering (A) through (Z) found after each intervention or strategy on the Behavior Guide?

A: We placed the letters at the end of each strategy as a coding system for RTI (Response to Intervention) plans. Instead of having to write out the entire strategy, you could write the code and use the guide as a reference. For example: Transition, B.

Q: Is the "Level 2" the same as "2nd Grade?"

A: Yes. We do this so that students are not intimidated by the "grade," but rather track their progress based on levels.