Customer Support for COVID-19 Response
Your school may be closed—but access to high-quality instruction isn’t. Mentoring Minds is here to continue the work of providing exceptional critical thinking instructional resources.
Have questions about the shipment of an order?
If you received an email alerting you that your order was shipped, we ask that you please fill out our In-Transit Order Form so we can make adjustments to your delivery.
Not sure? Start a chat with our Customer Service team and we are happy to look into it for you.
Want to schedule a training or join a webinar?
Our Customer Success team will be hosting regularly scheduled webinars focused on implementing ThinkUp! in a remote learning environment.
Join us for one of our upcoming sessions:
ThinkUp! Mentoring Minds Online Component
- Monday, March 30 at 1:00 pm (45 minutes)
- Monday, April 6 at 1:00 pm (45 minutes)
- Monday, April 13 at 1:00 pm (45 minutes)
- Monday, April 20 at 1:00 pm (45 minutes)
- Monday, April 27 at 1:00 pm (45 minutes)
Digital Access to Print Products
- Monday, March 30 at 3:00 pm (45 minutes)
- Monday, April 6 at 3:00 pm (45 minutes)
- Monday, April 13 at 3:00 pm (45 minutes)
- Monday, April 20 at 3:00 pm (45 minutes)
- Monday, April 27 at 3:00 pm (45 minutes)
*all times are Central
Looking for more individual support? We offer free digital webinars for all ThinkUp! customers. Fill out our Product Training Request Form so we can learn more about your campus needs and availability.
Need online access?
Did you know your teachers have access to ThinkUp! eBooks? Fill out our Registration Request Form so we can get you added. If you wish to explore alternate options for more robust online access, please contact your account executive or chat below with ThinkBot. We are offering deep discounts on access to our digital platform. We want to work with you to make sure your students have access to the content they need.
Need extra support?
We encourage you to join the conversation on our Mentoring Minds User Community so we can figure out solutions together. Meanwhile, if you see a need or have a special request that would help your campus—let us know what you need.