Payment Methods and Invoices

Updated January 6, 2017

You can make a payment using a credit card, purchase order, or check. To receive tax-exempt status, your form of payment must be issued by a tax-exempt organization (e.g., school or school district).

Forms of Payment

Credit Card. You may pay with a credit card online, over the phone, or via fax, email, or mail. For security, we recommend  that credit card payments are handled over the phone or online at the time you place your order. Your credit card will not be charged until your order ships. Read more about the 4 ways to place your order.

When paying with a credit card online, click Submit only once. Billing information, including the billing address, must be entered exactly as it appears on your credit card statement.

Official Purchase Order (PO). We accept official POs via fax, email, or mail. A copy of the official PO is required before we can begin processing your order. Make sure to refer to our shipping rates and include shipping costs on your PO. If you have received a quote, please include the Quote number on your PO, also. You can upload your PO online during checkout or send via email, fax, or mail. Read more about the 4 ways to place your order.

Check. We accept personal or business checks by mail. Download an order form and send your check along with the completed form to Mentoring Minds, P.O. Box 8843, Tyler, Texas, 75711-8843. Your order will ship once we receive your check.

W-9 & Tax Exempt Forms

W-9 paperwork is available upon request.

We honor tax-exempt status only when payment is issued by tax-exempt entities (e.g., school or school district). Take advantage of tax savings by purchasing through your organization rather than with personal checks or credit cards. Contact Customer Service at (800) 585-5258 with any questions about tax-exempt forms or payments.

Please email your tax-exempt form to [email protected] or fax it to (800) 838-8186.


Invoices are not included with your shipment. For credit card and online orders, a paid invoice will be emailed to you for your records.

For purchase orders, invoices are mailed directly to the billing address or emailed to the accounts payable address at the time that the order ships. If you would like to receive your invoice or statements via email, please email [email protected] and provide the email address and the school or district name the invoices should be sent to.

If you haven’t received your invoice, please contact our Customer Service team at (800) 585-5258 or [email protected] and we will be happy to provide one for you.