Returns, Exchanges, and Product Guarantee

Updated January 6, 2017

Your satisfaction is our first priority. We stand behind our products with a money-back guarantee and are happy to help with exchanges or returns.

Product Guarantee

If you are not completely satisfied with your order, let us know and we will make it right. Call our Customer Service team for a prompt refund or exchange at (800) 585-5258 or email info@mentoringminds.com. We are available Monday through Friday, 8 a.m. to 5 p.m. CT.

Return & Exchange Policy

If you would like to return or exchange a product, please take note of the following guidelines:

  • Returns must be preapproved and include a copy of a Return Authorization Form. Please contact Customer Service at (800) 585-5258 for approval and return shipping labels.
  • Returns must be received within 6 months of the invoice date
  • Products must be in new or unused condition
  • Products with minimum quantity requirements must maintain minimum quantities
  • If returning products written for specific standards, they must not be out of date
  • Mentoring Minds will cover shipping costs related to your return or exchange

If you need to make a return or exchange, please call Customer Service at (800) 585-5258 or email info@mentoringminds.com. We will help you throughout the process.